
Smart Automation & IT Services
SERVICES
-
IT & Network Services
We design secure, scalable IT infrastructures that keep your business running smoothly. From firewalls and VLAN configuration to enterprise-grade Wi-Fi coverage and smart routing, we ensure your network is reliable, fast, and secure. Ideal for clinics, retail spaces, and small-to-medium offices looking for peace of mind and future-ready systems.
Ongoing Maintenance & Support
Your technology should never slow you down. We offer proactive maintenance that includes remote monitoring, automatic updates, network health checks, and fast on-site service when needed. Whether it's troubleshooting a device or maintaining uptime, we make sure your system just works—every time.
Includes:
IT & Network Infrastructure Setup
Firewall & VLAN Configuration
Secure Wi-Fi for Staff & Guests
Smart Office Lighting & Energy Management
Access Control & Role-Based Entry
Indoor/Outdoor Surveillance Integration
Smart Displays & Digital Signage
Monthly Maintenance & Remote Monitoring Plans
Backups as a Service (BaaS)
Your business data is too important to leave to chance. HiveLink provides managed, automated backup solutions to protect your critical files, systems, and devices.
What we offer:
Automated cloud and local backups
Scheduled, versioned backups of servers, workstations, and NAS devices
Offsite backup options for disaster recovery
Continuous monitoring with success/failure alerts
Flexible retention policies to meet compliance requirements (HIPAA, PCI, etc.)
Why it matters:
Ransomware. Hardware failure. Human error. Without a tested backup strategy, any of these can stop your business cold. HiveLink ensures that if the worst happens—you’re ready. -
Automation Programming
We create custom automations that simplify life—from motion-activated lighting and bedtime routines to voice-command temperature changes and presence-based triggers. Each routine is tailored to how your household moves, lives, and rests.
Device Installation & Configuration
We professionally install and configure smart devices including lighting, locks, thermostats, garage doors, cameras, doorbells, and audio systems. Every device is fully tested and integrated into a unified, secure home network.
Centralized Control Systems
Tired of juggling apps? We build dashboards that consolidate control of your home into one screen—accessible from a tablet, phone, or wall-mounted panel. Whether you're upstairs or out of town, your entire smart home is just one tap away.
Includes:
Smart Lighting Automation
Thermostat & Climate Control
Presence/Motion-Based Routines
Smart Locks & Access Control
Home Assistant Dashboards
Multi-Room Audio Setup
Device Installation & Integration
Parental Control Systems
Custom Scenes & Voice Assistant Routines
use cases
-
Challenge:
A dental office was dealing with Wi-Fi dropouts, security gaps, and constant calls to outside IT help.HiveLink Solution:
We can install a managed network with secure VLANs, remote health monitoring, and proactive alerts when bandwidth dropped.Result:
Fewer disruptions, stronger security, and no more scrambling for tech help mid-day. -
Challenge:
A family wants a way to simplify their daily routines and save on energy without juggling multiple apps or remotes.HiveLink Solution:
We can install a centralized Home Assistant dashboard that controls lighting, locks, HVAC, and ambient audio. Custom automations turn off unused lights, trigger bedtime scenes, and notify parents when doors are unlocked.Result:
The family can run their home from a single screen—and save on monthly energy costs. -
Challenge:
A local daycare needs to limit who can enter the building, reduce distractions during nap time, and automate end-of-day lighting routines.HiveLink Solution:
We can install smart locks with PIN entry, programmed white noise machines and soft dimming lights for nap time, and created daily shut-down automations that turn off everything after the last child leaves.Result:
Parents feel more secure, staff are less stressed, and children sleep soundly. -
Challenge:
A mid-sized retirement community wants to improve resident safety during overnight hours while reducing the burden on nighttime staff. Residents frequently leave lights on, have difficulty locating switches in the dark, and staff are manually adjusting HVAC and lighting in common areas every evening.HiveLink Solution:
We can design and install a smart system using motion-activated lighting in resident hallways and bathrooms, voice-controlled thermostats in private rooms, and nighttime automations that dimmed lights and adjusted temperatures after 9PM.A central Home Assistant dashboard gives staff visibility over the entire system—from light status to environmental controls—without entering individual rooms.
Services include:
Automated lighting scenes for early morning and late evening transitions
Door sensors to alert staff of unauthorized access to restricted areas
A “Quiet Hours” mode to minimize disruption during sleep cycles
Result:
There should be fewer reported night time falls, greater ease moving through the facility, and improved comfort. Staff were able to focus more on care instead of repetitive tasks. The community should see a 12% reduction in energy usage during nighttime hours. -
Challenge:
An Airbnb host can manage multiple properties and juggle guest check-ins, climate control, and post-stay resets manually. Lost keys, forgotten lights, and high energy bills cost time and money — not to mention lowering guest reviews.HiveLink Solution:
We can install a smart access control system using keypad locks with auto-expiring guest codes, paired with a presence-aware system that automatically adjusted lighting and climate when guests arrived or left. Additionally, we can add motion sensors in key areas and an automation that shuts down lights and locks doors after checkout.Key Features Delivered:
Guest-specific access codes that expire automatically
Smart thermostat automation to save energy between stays
Lighting presets triggered by motion and time of day
Dashboard for the host to monitor and control everything remotely
Security camera integration for exterior doors and driveways (guest privacy respected)
Result:
The host reduces their average monthly utility costs by 18% and saves over 4 hours per week in manual coordination. The system paid for itself in under three months.
Hi, I’m Matthew Vincent, founder of HiveLink Smart. I’ve spent over a decade working in IT spaces, developer documentation, and systems design—building everything from internal knowledge tools at AWS to automation workflows for enterprise environments. But what I love most is helping people simplify and improve their spaces through smart technology.
I started HiveLink because I saw how overwhelming tech can be when it's not designed with the end-user in mind. My goal is to bridge that gap. Whether I’m configuring VLANs and computers for a business, setting up motion-based lighting in a home, or helping a daycare automate nap-time routines, I focus on making every system secure, intuitive, and tailored to real-life needs.
I live here in Port Orchard, WA with my wife and kids, and I’m always experimenting with new home and business automations (some of my best ideas come from solving real challenges in my own home). If you're ready to bring smarter tech into your space—without the headaches—I'd love to help.